It is a known fact that it is not easy to obtain credit terms from Hong Kong companies. Any particular reason driving this credit practice? Does Hong Kong legal system helps to enforcing contracts fast? Why this must be taken into account when practicing credit management on Hong Kong based companies?
The 1st batch of Happy Customers Faster Cash Taiwan Edition books shipped out from US Amazon and arrived Hong Kong today. Very nice printing.
24 April 2017 – Netherlands / Hong Kong.
We are pleased to announce the publication of our book Happy Customers Faster Cash Taiwan edition – “The All-You-Need-To-Know Guide to effective communication in Credit Management and fCRM”, written by seasoned professionals in credit (risk) management and customer service: Marcel Wiedenbrugge (Netherlands), Alexander Lo (Hong Kong) and Cliff Wynn (United Kingdom).
5 September 2016 – Hong Kong.
We are pleased to announce the publication of our book Happy Customers Faster Cash Hong Kong] edition – “A guide to effective communication in financial Customer Relationship Management. A book written by seasoned professionals in credit (risk) management Marcel Wiedenbrugge, Alexander Lo and Cliff Wynn.
Happy Customers Faster Cash Hong Kong editionis a practical book about effective and customer oriented communication with customers about issues such as credit management, overdue invoices, late payment, handling complaints and other related topics. The book consist of the basic version and additionally two extensive chapters about credit (risk) management, business culture and business communication in Hong Kong.
Of course we all want to get paid on time, but we don’t want to lose or damage the customer relationship during the process. Happy Customers Faster Cash Hong Kong Edition effectively and practically shows you how to achieve both objectives.
Alexander has over 25 years of experience in Business Information Management and Information Technology. Previously, he has held leadership positions in the world’s leading Business Information providers, including Managing Director of Thomson Reuters Asia, and General Manager of Dun & Bradstreet (D&B), Hong Kong and Taiwan. In addition, he personally managed Hong Kong's Commercial Credit Bureau while working with D&B, and the Consumer Credit Bureau through his directorship at TransUnion Limited.