After considerable amount of effort, Happy Customers Faster Cash China edition has been published. This book is invaluable for people practicing credit management and collection in China. Statistics of the payment behavior of Chinese companies are provided by Atradius, Huaxia Dun & Bradstreet, and RMS to help you get the real picture in China.
Some Westerners find it is amazing that, in a Hong Kong restaurant, they always encounter 2 or more parties “fighting” to pay for a bill. What causes this kind of disputes?
Most Westerners know that "face" is very important among the Chinese community. Yet, how to put this in business interactions, particularly when practicing credit management?
Alexander has over 25 years of experience in Business Information Management and Information Technology. Previously, he has held leadership positions in the world’s leading Business Information providers, including Managing Director of Thomson Reuters Asia, and General Manager of Dun & Bradstreet (D&B), Hong Kong and Taiwan. In addition, he personally managed Hong Kong's Commercial Credit Bureau while working with D&B, and the Consumer Credit Bureau through his directorship at TransUnion Limited.