After considerable amount of effort, Happy Customers Faster Cash China edition has been published. This book is invaluable for people practicing credit management and collection in China. Statistics of the payment behavior of Chinese companies are provided by Atradius, Huaxia Dun & Bradstreet, and RMS to help you get the real picture in China.
The bottom line and promise:
Happy Customers Faster Cash China edition provides clear guidelines on how to optimize the balance between customer satisfaction and the need for customers to pay on time. This book will give you practical advice about how to implement these guidelines in an effective way.
The Challenges of Doing Business in China:
Nowadays, more and more companies sell on credit to their customers in China. However, open account payment terms are not without risk. Creditor companies not only need to consider the risk that a customer may not be able to pay in the future, but there is also the risk of late payment. Both may lead to cash flow and liquidity problems and working capital financing issues. In this book, the authors take a refreshing approach on accounts receivable by focusing on building and maintaining positive working relationships to effectively deal with and ultimately prevent late payments and payment default. This book shares with you, using statistical data, the true picture of payment behaviour in China. It also contains lots of cultural insights for you to better understand the business environment in China.
Who will benefit from this book?
Companies who either sell to or buy from Chinese companies will benefit from reading and understanding it. The China chapters are more technical than the other chapters, which are written from a global and Western perspective. Taken as a whole, the book serves Western companies doing business with Chinese companies and vice versa.
Why do you need this?
Do you have the feeling that something could be done better in your communication with customers in general, and with Chinese customers or suppliers in particular? Then search no longer! Treat yourself to this invaluable book. We guarantee you that you won’t regret it.
Alexander has over 25 years of experience in Business Information Management and Information Technology. Previously, he has held leadership positions in the world’s leading Business Information providers, including Managing Director of Thomson Reuters Asia, and General Manager of Dun & Bradstreet (D&B), Hong Kong and Taiwan. In addition, he personally managed Hong Kong's Commercial Credit Bureau while working with D&B, and the Consumer Credit Bureau through his directorship at TransUnion Limited.